Help Center

Getting Started

<p>1. How to Register:</p><p>- Visit the <a href="https://digitalprintsdepot.mymarketplacebuilder.com/Account/Register">Sign-Up Page</a> and fill out the required information.</p><p>- Confirm your email address through the verification link sent to your inbox.</p><p>- Log in to your account and start exploring DigitalXchange Marketplace.</p><p> </p><p>2. Creating Your Profile:</p><p>- Navigate to the Profile Settings to add your personal or business information.</p><p>- Upload a profile picture and write a short bio to introduce yourself to the community.</p>

<p>1. Finding Products:</p><p>- Use the search bar at the top of the page to find specific digital products.</p><p>- Browse through categories and subcategories to discover new items.</p><p> </p><p>2. Making a Purchase:</p><p>- Click on the product you want to buy and review the details.</p><p>- Add the product to your cart and proceed to checkout.</p><p>- Enter your payment information and complete the transaction.</p><p> </p><p>3. Downloading Purchased Items:</p><p>- After purchase, go to your Purchase History to download the files.</p><p>- Ensure you are logged in to access your downloads.</p><p> </p>

<p>1. How to List Your Products:</p><p>- Navigate to the Seller Dashboard and click on "Add New Product."</p><p>- Fill in the product details, upload a preview image, and set your price.</p><p>- For digital art, upload a watermarked image to protect your work until purchase.</p><p> </p><p>2. Managing Your Listings:</p><p>- From the Seller Dashboard, you can edit, update, or remove your product listings.</p><p>- Monitor your sales and track your earnings through the dashboard.</p><p> </p><p>3. Receiving Payments:</p><p>- Payments for sold items will be processed and transferred to your account.</p><p>- Ensure your payment information is up-to-date in the Payment Settings.</p><p> </p>

<p>1. Updating Profile Information:</p><p>- Go to Profile Settings to update your personal information, profile picture, and bio.</p><p>- Ensure your contact information is accurate for account recovery purposes.</p><p> </p><p>2. Changing Password:</p><p>- Visit Account Security to change your password.</p><p>- Follow the prompts to securely update your password.</p><p> </p><p>3. Deleting Your Account:</p><p>- If you wish to delete your account, please contact our support team at support@digitalxchange.com for assistance.</p><p> </p>

<p>1. Trouble Downloading Files:</p><p>- Ensure you are logged in and navigate to your Purchase History.</p><p>- Check your internet connection and try refreshing the page.</p><p>- If the problem persists, contact our support team.</p><p> </p><p>2. Payment Issues:</p><p>- Verify that your payment information is correct.</p><p>- Ensure you have sufficient funds or credit available.</p><p>- For further assistance, contact our support team.</p><p> </p><p>3. Reporting a Problem:</p><p>- If you encounter any issues with a product or seller, use the "Report" feature on the product page.</p><p>- Provide detailed information about the problem to help us resolve it quickly.</p><p> </p>

<p>If you need further assistance or have any questions, please reach out to our support team:</p><p>Email: digitalxchangemarketplace@gmail.com</p><p>Phone: 5129006315</p><p> </p><p> </p><p>Thank you for being a part of DigitalXchange Marketplace! We're here to help you every step of the way.</p><p> </p>